SERVICES

The All About You Inc. call center is located in Las Vegas, Nevada, taking advantage of the lower cost to operate and the "pro" business environment demonstrated by the local and state government, which enables us to provide our services at the lowest cost possible.

Answering Services

answer calls and take messages 24 hrs/day
voicemail
personalized greetings
call recording
toll free and local numbers
appointment scheduling
auto attendant
messsage relay
overflow
live operators
virtual answering service
virtual office
IVR
fax to email

Customer Service

Our staff will handle in-bound and out-bound service calls. Trained in your product and service and having access to online resources (provided by you), our staff will answer or resond to your customers in an effort to assist them with a product or service question or instruction. Procedures will be implemented to determine a 2nd or 3rd level of support. This next level of customer service usually directs or connects with your top level service personnel.

We will also provide you with number of calls and other useful information that may be needed for your records.

Sales and Marketing

We are able to generate new sales through our highly trained, professional and effective telemarketing staff. We provide the contact list, reach out to the contact, and provide an online demonstration of your product or service.

Orders are generally taken and entered through your established online system or website.

As we deliver results, we keep you informed with regular reports based on the metrics and KPI's your company requires. This includes call volume, conversion rates and other information to demonstrate call center progress made on your behalf